Connect to monitoring, alarm handling and remote control
Grundfos Utility Connect is a simple subscription-based software that you can access any time to monitor and control all your water infrastructure equipment and assets. The software gives you full asset visibility, alerts you when it detects issues and allows you to manage these issues remotely. Grundfos Utility Connect is subscription-based with a simple pricing model per year and per number of devices.
Why Grundfos Utility Connect is the right solution for you
It can be both time-consuming and challenging to get a complete overview of all your water infrastructure equipment. Physical visits might be necessary and often you lack the right data, leading to service interruptions and reduced operational performance. Learn more about how this has changed with Grundfos Utility Connect.
See how others have benefitted from Grundfos Utility Connect
Minimising environmental footprint
In rural Finland, Grundfos Utility Connect is helping reduce wastewater overflows and the related environmental impact.
Reducing site visits
Norwegian municipality eliminates unnecessary on-site visits thanks to our new wastewater management solution.
20% energy savings
Wastewater agency in UAE achieves significant energy and OPEX savings with remote management system from Grundfos.
Ready to connect?
You can get started with Grundfos Utility Connect immediately. Click the button below if you are ready to sign up and we will help you get set up so you can take advantage of all the benefits the solution offers.
Already subscribed?
Looking for support? Find everything you need to know about Grundfos Utility Connect in our online how-to videos. In that way you can make sure everything runs smoothly and get the most out of your Grundfos Utility Connect subscription.
Download our latest ‘Grundfos GO’ remote app to onboard your devices into Utility Connect
‘Grundfos GO’ remote app is available for all smartphones and tablets.
Frequently asked questions
We have gathered frequently asked questions and their answers in one place. Use the FAQ to get answers to your questions about how Grundfos Utility Connect works.
How does the payment work?
It's a subscription-based model, where you can both accept terms and conditions, and subscribe online to the service. The fee is invoiced one time per year, per connected device.
Read moreCan I monitor my system in a secure manner?
Yes - while monitoring your equipment parameters, learn how we handle data security in our security white paper, available in the documents section.
Read moreDo I get any hardware included in the subscription price?
No, the hardware and installation are handled separately from the subscription. Please contact your nearest authorised Grundfos re-seller to acquire the needed hardware and services.
Read moreWhat data resolution can the platform provide?
The standard data resolution is one data point per minute, and data packages are sent every five minutes from the gateway to the cloud. In case of an alarm or similar event, the data package is sent instantly.
Read moreCan I connect to other devices other than Grundfos equipment?
Yes, you can either utilise one of our I&O Modules to integrate analogue and digital signals or utilise the Modbus RTU* option of one of the gateways to communicate via fieldbus to a third-party device. (*Modbus RTU coming in 2023).
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